by Doyinsola Adeyemi
Running a pharmacy business can be some big tasks especially when you are just starting amidst serious competitors. Having a chemist/pharmacy like any other business takes some time and deliberate efforts. Here are some few tips that will help you scale your business and stand out among the increasing competitors.
ADD VALUE TO YOUR CUSTOMERS
Your customers are your major stakeholders in your business, as the business owner, you must have their best interest at heart. Customer relationship is a subject you cannot ignore the business is as good as the satisfaction you give to your customers. Having the right stock of drugs at all times and competitive prices take you steps ahead of your competitions.
ASK FOR FEEDBACKS AND REVIEWS
One of the important things to do to have a good business that satisfies your customers is to always get their reviews. This is a good way to always improve your business and always be innovative. Reviews and feedbacks do not only help to avoid the negatives, but they also help to adopt the positives.
INVEST AND RE-INVEST IN THE BUSINESS
It is not enough to make good profits in the first few months and years after the business starts, make sure you have expansion and actionable investment plan for the growth of the business. There is no end to the growth of a business, and remember that little drops will eventually make an ocean.
TRACK INVENTORIES AND CURB PHISHING
Phishing is one of the monsters that eat up pharmaceutical businesses no matter the size. One of the ways to do that is to have a good and reliable smart inventory system. This will also help in getting the books right for your store.